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The Phonetic Alphabet

Tuesday, October 9, 2012 by

The phonetic alphabet is a very easy to learn and can be immediately employed in a variety of circumstances in order to facilitate improved communication.  Particularly in regard to conveying domain names and passwords via telephone.  The phonetic alphabet is designed to alleviate any confusion on similar sounding letters, such as: B, D, P, T, etc.  Especially these days with Voice Over IP telephone systems, sometimes the call quality can be lacking in clarity and the use of the phonetic alphabet can be the difference between clear and concise communication and total frustration on both ends of the line.

 

A – Alpha

B – Bravo

C – Charlie

D – Delta

E – Echo

F – Foxtrot

G – Golf

H – Hotel

I – India

J – Juliet

K – Kilo

L – Lima

M – Mike

N – November

O – Oscar

P – Papa

Q – Quebec

R – Romeo

S – Sierra

T – Tango

U – Uniform

V – Victor

W – Whiskey

X – X-ray

Y – Yankee

Z – Zulu

 

Use of the phonetic alphabet basically consists of replacing the letter you want to say with the actual word from the list above.  So, “A – B – C” is thus said “Alpha – Bravo – Charlie.”  It’s as easy as that!

Next time you find yourself on the phone with HostGator support, consider using the phonetic alphabet to assist us in better understanding your ticket number or domain name upon first hearing; this will help us assist you faster and hopefully get your issue resolved as quickly as possible.

If you have any suggestions or protips for improving communication, please share them with us in the comments.

3 Comments
  • Max
    9 October 2012 at 2:17 pm

    brb calling up my friends on the satcom

  • Simon
    10 October 2012 at 4:18 am

    Numbers can suffer from the same problem. Five and nine are the most easily confused. A common tactic to aid clarity is to exaggerate them by saying fife and niner. Like the ‘international’ alphabet, saying those numbers that way is a military custom.

    • HostGator
      11 October 2012 at 10:33 am

      Absolutely true, and thank you for mentioning that as well, Simon.